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Auto Notification mails are not triggering when defect status change to assigned to or detected by

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Auto Notification mails are not triggeering from smtp mail server, whenever defect status change. Seems its not working from today onwards. 

I have checked below option in siteadmin

Mail interverl - 10

Enabled Sent Mail Automatically in siteadmin.

Rebooted the HP Application life cycle services in server

Email address availabilty in Dataconst table

Can any one help us to over come this issue.


Filter Requirements with Cycle

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Hi,

I'm using the sample : Get requirements that match or have descendents that match a filter

Filter with Father works fine, filter with name works fine, but if I add :

hierFilter("RQ_TARGET_RCYC_VARCHAR") = "*;11111111111;*"

I can write anything inside the field, the result is like this filter does not exist.

I've got 2 values, requirement folder ID and Cycle ID and inside Excel I'm trying to export all the requirements inside the folder for the cycle.

If someone could help me.

Thank you

Xavier

 

Folder wise execution status (not test set) from test lab.

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How to get folder wise execution status (not test set) from test lab. For example, a parent folder  Project XXX having multiple  subfolders like X1, X2, X3... and each sub folders having multiple test sets. here what i am looking is execution status of each subfolder X1,2,3 not test set. could somebody help me out on this one?

How to use 'Call to Test' functionality to call a test case based on parameter value?

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I have two test cases, like 'Test case A' and 'Test Case B' and 'Test case A' has a Parameter. I want to call 'Test Case B' from 'Test case A', only if Parameter value is 'No'. If Parameter value is 'Yes', I should be able to complete the 'Test Case A' without calling 'Test case B'. Is this possible? Please help.

 

Parameters auto created in lower case

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When a test case is created with a parameter having Upper case and lower case letters, the parameter created for it by ALM is all lower case. Example,

  • Design Steps tab - Parameter in the test case is <<<CustomerID>>>
  • Parameters tab - Parameter created by ALM is 'customerid'

If the same parameter name as in the test case is used in a data upload script (i.e. VBA script), the script fails to upload data due to this case difference.

1. Why ALM changes the case when it creates parameters? Is there a way to avoid it and create it the same way as in the test case?

2. Why ALM is case sensitive i.e. upload script should not fail due to the case sensitivity?

IE11 going to "Not Responsing" state for 3 minutes before loading Login Screen

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Hi All,

We are on QC 11.52 Patch 5 enterprise edition, browser used is IE 11 (11.0.9600.17842).

On Windows 2008,2012 R2 SP1 64 bit SERVER machines when we provide "http://localhost:8080/qcbin/" or "http://<<server ip>>:8080/qcbin/" response page is loading instantly as shown below , no issues so far

1.jpg

Problem is occuring only after clicking on "Quality Center" URL.

After clicking on "Quality Center" URL, page is redirected to "http://<<server ip>>:8080/qcbin/start_a.jsp", post this action IE is going to NOT RESPONSING state for 3 minutes as shown in below screen shot, after waiting for 3 minutes login page is loaded.

IE Not Responding State Server.jpg

We are not facing this issue on Windows 7 32 bit CLIENT machine, we are only facing this issue on Windows 2008,2012 R2 SP1 64 bit SERVER machines.

For accessing QC application which is present in Organizations network , I am connecting using VPN from Windows 7 32 bit CLIENT machine.

when we launch HP QC on Servers machine it is directly using Data Center Organization network but not VPN network.

What could be the issue? any idea on how to troubleshoot this issue please.

Regards,

Srihari

 

 

Error when upgrading to ALM 11.5

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Trying to upgrade from QC 9.0 to ALM 1.1.5. ALM is being installed in a new server and i have taken a copy of QC database. While, runnning the installer i have pointed out the QCSITEADMIN_DB schema for

[X] 2 - Upgrade a copy of the existing schema

Then, i got this error:

Upgrading schema of version 9.0 is not supported.

But, am using QC 10.0 version and i have verified that from site admin console > HELP

Component                                          Build

OTA Client                                         10.0.0.2536
User Interface                                     10.0.0.2536
WebGate Client                                     10.0.0.2536
Test Run Scheduler                                 10.0.0.2536
Execution Flow                                     10.0.0.2536
Site Administration Client                         10.0.0.2536

HP Quality Center 10.00 Enterprise Edition

 

So, why is the installer throwing the error for version 9.0 and how can i fix it ?

 

Remove duplicates from business view excel report query

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Hi, I have the query below to create a report combining test table and test design step table. The query works fine, except that it repeats fields test folder name,objective,post condition,precondition for every single row (screen shot attached that shows a sample test case)

What I'm looking for is to have these fields not repeat. For a given test case name, I need it only once. The highlighted test case has 15 design steps and I don't need test folder name, objecive and postcondition repeated for all steps. I need it to be displayed only for row corresponding to step 1 only for a given test case.

Can anyone suggest a workaround for this? Thanks.

Select a.parent_id,
a.test_folder,
a.name,
a.user_26,
a.user_27,
a.user_28,
b.name As name1,
b.description,
b.expected,
a.user_25
From Tests a
Left Join Test_Design_Steps b On a.id = b.parent_id
Where a.subtype_id = 'MANUAL'
Order By a.parent_id

 

 

 


Don't want ID in comment field ALM while pushing comment from JIRA through HP ALM synchronizer

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Hi Experts

We have integration between JIRA-ALM through HP ALM Synchonizer.

 

I am getting JIRA ID along with comments in ALM when do some change in JIRA's comment and vice versa.

E.g.

When Add comment "Test Comment" in JIRA then ALM is showing comment like-@JIRA 12345N Test Comment Added.

When Add comment "Test Comment" in ALM then JIRA is showing comment like- 264354N65G Test Comment Added

Users don't want ID to append with Comment while pushing data to any end point. Could you please suggest that how can we remove Id(Appened Value) from comment fields?

 

Thanks,

Failed to connect to JIRA endpoint using the HP ALM Synchronizer.

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Failed to connect to JIRA endpoint using the HP ALM Synchronizer. Please advise

ERROR #1- adapter.CONNECTION_FAILURE : Failed to connect to endpoint of type JIRA. Error: com.mercury.qc.gossip.exp.GossipServerException: server.RemoteExecService.UNHANDLED_EXCEPTION : Unknown exception type is caught: org.apache.wink.client.ClientRuntimeException: java.lang.RuntimeException: java.net.ConnectException: Connection timed out: connect..
ERROR #2- server.RemoteExecService.UNHANDLED_EXCEPTION : Unknown exception type is caught: org.apache.wink.client.ClientRuntimeException: java.lang.RuntimeException: java.net.ConnectException: Connection timed out: connect.
ERROR #3- java.lang.RuntimeException: java.net.ConnectException: Connection timed out: connect
ERROR #4- java.net.ConnectException: Connection timed out: connect
ERROR #5- Connection timed out: connect

HPQC move

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Hello,

I'm hoping someone has done this before.

We are moving HPQC from an old server to a new server,  HPQC is staying at the same version:

HP Application Lifecycle Management 11.00ALM patch level: 19
Component Build
Site Administration Client 11.00.0.8413
WebGate Client 11.00.0.8413
Extensions Version
Sprinter 11.0.0.8413
HP ALM - Quality Center 11.00 Enterprise Edition

Sql server is going from 2008 (SP3) to 2008 R2 (SP2).

We know how to migrate projects via the front end and via the database backup.

We are not sure how to copy the users over from the siteadmin database.

I have taken the data from the 2 tables:  

qcsiteadmin].[td].[USERS] and qcsiteadmin].[td].[USERS_PROJECTS]

Imported this data into the new sql server, but the users on the new installation can't connect.  They get the follwing error:   "authentication failed verify user and pwd"

I suspect that this is due to ldap not being in sync but I'm not sure if what I've done is correct or how to get ldap back in sync (if that is even the issue).

Has anyone succesfully managed to move HPQC/ALM and copy the users from the siteadmin database to the new server/database?  If so could you share the method with me please?

Thanks,

UM2

 

 

ALM Login screen error for the user newly granted with TD_ADMIN privileges

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Hello,

Recently i had given the TD_ADMIN privilege to an user in HP ALM12.2. But when the user tries to access site administration page, the user receives the below error:

"Failed to Login. Please contact System administrator for help. Description: User has no permission to access application."

Note: The username is being displayed in the site admin list for the project

Thanks in advance for your help.

thanks,

Vichu

HP ALM OTA - Downloading attachments with long filenames in windows

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Hello Experts,

I currently have a macro that downloads attachments from modules in HP ALM. I noticed that not all the attachments i put in are being downloaded by Code. I realized that this is caused by the limitation in the character length when saving files in windows.

I need advise on how to get around this. I tried to change the .filename attribute of each item however it return a "read-only" error back to me when i ran the file. I'm hoping for an advise to at least change the file name when saving to the Temp folder in windows so that even if it has a very long file name in HP ALM the filename in windows should be shorter so that all the attachments can be downloed.

Here's the except of my code: I tried to code in a method to change the filename and replace it with the attachment ID instead (+ the temp folder directory of course) but had to comment it out when it returned the errors.

Set attachFact = objTSTests.Attachments
Set attachList = attachFact.NewList("")

'If attachList.Count <> 0 Then

On Error GoTo Err_Handler

For attachID = 1 To attachList.Count
Set objAttach = attachList.Item(attachID)
'objAttach.Filename = tempdirectory & objAttach.ID --> Errors out as filename cannnot be changed
attachFilename = objAttach.Filename
objAttach.Load True, LoadPath
Next

Setting a Default Test Script in ALM

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Hello,

I have created a VAPI-XP-Test Script in HP ALM 12.2 for our test case automation. This test script reads from the parameter tab and executes the test case based on the parameter value. Currently our manual testers have to copy/paste this test script into ALM (every time for each test case they execute). I'm wondering if ALM has any functionality where I can set a 'Default Test Script' value that will get generated whenever a tester creates a VAPI-XP-Test?

I'm noticing that I can navigate to "Edit > Default Values" to set default Test Case Comments and Description values. However, I don't see an option for setting a default test script? I'm wondering if there is any feature in ALM that would allow me to set default test scripts?

Best Regards,
Ahmad Hussain
Automation Developer

HP ALM-Client has stopped working

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Hello,

I am trying to run HP ALM-Client using HP ALM Explorer 11 and getting below error. I have the same error when i try to use IE, this used to work earlier and suddenly it sotpped working. may be an update to other softwares caused this.

---

Faulting application name: ALM-Client.exe, version: 11.0.0.8258, time stamp: 0x51c962e7
Faulting module name: OTAClient.dll, version: 11.0.0.8258, time stamp: 0x51c96a5b
Exception code: 0xc0000417
Fault offset: 0x00335b2b
Faulting process id: 0x1dec
Faulting application start time: 0x01d25d308523451c
Faulting application path: C:\Users\<user>\AppData\Local\HP\ALM-Client\f1710-qc01\ALM-Client.exe
Faulting module path: C:\Users\<user>\AppData\Local\HP\ALM-Client\f1710-qc01\OTAClient.dll
Report Id: 2070bf62-c924-11e6-8628-34e6d72ecff4

----

I tried to use uninstall tool and tryied to access QC, and having the same issue.

Thanks in advance for the help.

 

 


HP ALM 12.5 client Blank page issue

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Hi,

When I hit HP ALM 12.5 client login page, it process everything and at the time showing the login screen it get blank.

I did everything like re-instanll ALM, clear temporary files, tried to open run as admin as well tried to open 32 bit IE version.

ALM version - 12.5 patch 01

Windows 7 64 Bit

I am able to open ALM from another machines but not from my laptop

Note - I have another environment of HP ALM 11.5 which does not have any isue. I am facing issue only with ALM 12.5 instances.

Screenshot is attached.

ALM Installation

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I have the ALM trial version but when i go to install it says the machines operating system is not a supported and recommended ALM (12.50) server. The installation can't continue.

Getting tests from TestFactory in the correct order

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Hi,

I'm trying to get the tests in TestFactory with their correct order but I don't know how.

is there any way to do so ?

here is a snippet :

TestFactory testFactory = iSubNode.TestFactory;

List tests = (List)testFactory.NewList("");

the list contains the tests but not as they look in the ALM.

thanks.

Using Script Editor in Workflow (QC 12.2): Edit text in Description & Expected fields all steps

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I have code that will essentially do a search & replace for the text I am looking for in the current step that was just modified (for both the Description and Expected Results).

What I would like to do is do the same thing for the next step, and so on, until I reach the end of the test script. I have already spent more time than I should have trying to find the method to advance to the next step. Any and all help is greatly appreciated. Thanks.

Is there a way to get screen shot name from test instances? I have excel query but not working

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I am using a query to check if Test instances have an attachment but trying to figure out if i can get the name of the attachment?

 

here is what i am using:

SELECT
t.TS_TEST_ID as "Test ID",
t.TS_NAME as "Test Case Name",
tc.TC_STATUS as "Status",
tc.TC_EXEC_DATE as "Execution Date",
tc.TC_ACTUAL_TESTER as "Tester",
tc.TC_ATTACHMENT as "Attachment",
rc.RCYC_ID as "Cycle ID",
rc.RCYC_NAME as "Cycle",
CY_CYCLE as 'Path'

FROM TEST t
left JOIN TESTCYCL tc ON t.TS_TEST_ID = tc.TC_TEST_ID
left JOIN RELEASE_CYCLES rc ON tc.TC_ASSIGN_RCYC = rc.RCYC_id
left JOIN CYCLE c ON tc.TC_CYCLE_ID = c.CY_CYCLE_ID
left join CYCL_FOLD CF ON c.CY_FOLDER_ID = CF.CF_ITEM_ID

WHERE tc.TC_STATUS in ('Passed')
AND rc.RCYC_ID in (1676) /*test cycle id - this is useful if you have a Test cycle like R2A.Iterations*/
//and CF.CF_ITEM_PATH like 'AAAACQAAGAAG%'
ORDER BY t.TS_TEST_ID

 

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