Hi,
I am trying to install HP ALM 12.50 in Windows server 2012 R2, initially I was created Oracle database in the same machine, I created a user with admin privilages(in oracle) and created table space(default and temporary) for that user and TCP protocal is enabled on the port 1521. Now while configuring the Oracle with HP ALM 12.50 I am getting the issue of "Failed to validate database connection parameters."(please refer stack trace#1 for this).
So I set the database validations value as "false" in "validations.xml"(as per the installation documentation) and trying to re-run the application, now I am getting the issue of "Failed fetching tablespaces from Oracle database"(please refer stack trace#2).
Please help me how can I resolve this problem. Thanks in Advance.
Thanks & Regards
SasivaraPrasad
stack trace #1
----------------
Executing: DatabaseServerCustomPanel
Is validation 'DB_SUPPORTED_VALIDATION_ENABLED' enabled: false
Is validation 'DB_ACCESS_VALIDATION_ENABLED' enabled:
Validation name: 'DBConnectionStringValidation'
Validation status: SUCCEED
Message type:
User message: 'null'
Log message: 'null'
Validation name: 'ConnectToDBValidation'
Validation status: FAIL
Message type: ERROR
User message: 'Failed to validate database connection parameters.'
Log message: 'Failed to connect to the DB
EXCEPTION:
com.hp.alm.platform.db.CTdDriverManager.getConnection(CTdDriverManager.java:64)
com.mercury.optane.core.qccheckhelpers.DbAccessUsingConnection.openConnection(DbAccessUsingConnection.java:115)
com.mercury.optane.core.qccheckhelpers.DbAccessUsingConnection.<init>(DbAccessUsingConnection.java:47)
com.mercury.optane.core.qccheckhelpers.CTdCheckDBHelper.useConnection(CTdCheckDBHelper.java:444)
com.mercury.optane.core.qccheckhelpers.CTdCheckDBHelper.getDbHelper(CTdCheckDBHelper.java:85)
com.hp.alm.installAnywhere.utils.InstallationDbUtilFactory.getDbCheckHelper(InstallationDbUtilFactory.java:37)
com.hp.alm.installAnywhere.validations.InstallationValidations.db.ConnectToDBValidation.execute(ConnectToDBValidation.java:36)
com.hp.alm.installAnywhere.validations.InstallationValidations.AbsInstallationValidation.validate(AbsInstallationValidation.java:34)
com.hp.alm.installAnywhere.validations.InstallationValidations.AbsValidationsExecutor.executeValidation(AbsValidationsExecutor.java:49)
com.hp.alm.installAnywhere.validations.InstallationValidations.AbsValidationsExecutor.executeValidations(AbsValidationsExecutor.java:33)
com.hp.alm.installAnywhere.panels.gui.customPanels.DatabaseServerCustomPanel.executePanelValidations(DatabaseServerCustomPanel.java:420)
com.hp.alm.installAnywhere.panels.gui.customPanels.AbsInstallerCustomCodeValidatablePanel.checkOkToContinue(AbsInstallerCustomCodeValidatablePanel.java:23)
com.hp.alm.installAnywhere.panels.gui.customPanels.AbsInstallerCustomCodePanel.okToContinue(AbsInstallerCustomCodePanel.java:59)
com.zerog.ia.installer.AAMgr.clickNextButton(Unknown Source)
stack trace # 2
----------------
Executing: SiteAdminDatabaseCustomPanel
java.sql.SQLNonTransientConnectionException: [Mercury][Oracle JDBC Driver][Oracle]ORA-12514 Connection refused, the specified service name (orcl) was not recognized by the Oracle server.
at com.mercury.jdbc.oraclebase.ddcr.b(Unknown Source)
at com.mercury.jdbc.oraclebase.ddcr.a(Unknown Source)
at com.mercury.jdbc.oraclebase.ddcq.b(Unknown Source)
at com.mercury.jdbc.oraclebase.ddcq.a(Unknown Source)
at com.mercury.jdbc.oracle.OracleImplConnection.a(Unknown Source)
at com.mercury.jdbc.oracle.OracleImplConnection.ai(Unknown Source)
at com.mercury.jdbc.oracle.OracleImplConnection.b(Unknown Source)
at com.mercury.jdbc.oracle.OracleImplConnection._(Unknown Source)
at com.mercury.jdbc.oraclebase.BaseConnection.b(Unknown Source)
at com.mercury.jdbc.oraclebase.BaseConnection.k(Unknown Source)
at com.mercury.jdbc.oraclebase.BaseConnection.a(Unknown Source)
at com.mercury.jdbc.oraclebase.BaseConnection.a(Unknown Source)
at com.mercury.jdbc.oraclebase.BaseDriver.connect(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at com.hp.alm.platform.db.CTdDriverManager.getConnection(CTdDriverManager.java:57)
wrapped in com.hp.alm.platform.exception.CTdException:
at com.hp.alm.platform.db.CTdDriverManager.getConnection(CTdDriverManager.java:64)
at com.hp.alm.installAnywhere.utils.InstallationGeneralUtils.getTableSpace(InstallationGeneralUtils.java:240)
wrapped in com.hp.alm.platform.exception.CTdException: Failed fetching tablespaces from Oracle database
at com.hp.alm.installAnywhere.utils.InstallationGeneralUtils.getTableSpace(InstallationGeneralUtils.java:294)
at com.hp.alm.installAnywhere.panels.gui.customPanels.SiteAdminDatabaseCustomPanel.fillTablespaceCombos(SiteAdminDatabaseCustomPanel.java:800)
at com.hp.alm.installAnywhere.panels.gui.customPanels.SiteAdminDatabaseCustomPanel.initUI(SiteAdminDatabaseCustomPanel.java:256)
at com.hp.alm.installAnywhere.panels.gui.customPanels.AbsInstallerCustomCodePanel.setupUI(AbsInstallerCustomCodePanel.java:45)
at com.zerog.ia.installer.AAMgr.a0(Unknown Source)
at com.zerog.ia.installer.AAMgr.ac(Unknown Source)
at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)
at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)
at com.zerog.ia.installer.AAMgr.clickNextButton(Unknown Source)
at com.zerog.ia.installer.AAMgr.actionPerformed(Unknown Source)
at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
at javax.swing.AbstractButton400(Unknown Source)
at java.awt.EventQueue3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue4.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Status: ERROR
Additional Notes: ERROR - Failed fetching tablespaces from Oracle database
Executing: DatabaseServerCustomPanel
Is validation 'DB_SUPPORTED_VALIDATION_ENABLED' enabled: false
Is validation 'DB_ACCESS_VALIDATION_ENABLED' enabled: false