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Failed to login , Please contact system administrator for help

HP ALM 12.0  was working earlier, but now its showing below error when entering into "site admin" and "ALM desktop client".      We are using mixed authentication (SQL 2008 R2 SP2)

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RBQM - Questions

Hi All, Can anyone assist me on the below queries, I am able to perform Risk Based Quality Management on Requirements , Is there any features to perform RBQM on Test Case level?While performing RBQM on...

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unable to redeploy some QC Clients after installing ALM 11.0 Patch 18

Hi, We install ALM 11 patch 18 (and critical hotfix) and we have differents problem to deploy QC client on somes WinXP workstation We generate MSI file with HP ALM Client MSI Generator 1.00 for HP ALM...

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How to know the path of a Test Set

Given a test set ID, how to get the full path in the test lab ?

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Bulk update 'Test: execution Status' in ALM

I have created a test set by copying an existing one.Now, on doing so, i get the value of column - 'Test: Execution Status' as passed/failed depending on its value from the copied test set. Please note...

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How to handle Events using COM4J OTA ( Java ).

Hello All, How can I get the events when ever user create an action in com4j implementation. Using workflow customization, we can get the events ( say, Bug_New, Test_New ... etc ), the same way If I...

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Unable to see Defect Details Column

Can anyone help please? On one login the Defect > Details column is not shown? Help..!

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Deleting old custom groups in QC10

Our company had a configuration with a large amount of customized groups created years back.  Now under new management they want to remove majority of the old customized groups to clean up the...

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How to get a field value of a requirement from the requirement id.

Hi, My requirement is on performing an action(added button, so clicking on it) should calculate some percentage value based on other fields and place it in one of custom field. Below is the code for...

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Patch 18 to resolve the problem

Hi,I am the user of the ALM. Some days ago I receiced the email from HP that we have to upgrade the ALM with path 18 to avoid the problme which caused by  an expiring HP code-signing certificate. Does...

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URGENT - Unable to run QC11.52 on Windows 8.1

**URGENT - SORRY FOR SETTING IT TO THIS, BUT I'M AFTER A RESPONSE ASAP IN ORDER TO GET MOVING WITH QC** Hi there, I am looking for some assistance with a problem I am having using QC11.52 on Windows 8....

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How to get the linked requirement details of a Release from Releases module.

Hi,  I have a requirement on Releases module. There are 3 requirements attached to a release. When the 3 requirements status is updated to "Reviewed" then a user field status in the release should be...

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While uninstall and installing Patch we are getting error.

this update package could not be opened. verify that the update package exist and that u can access it, or contact the application vendor to verify that this is a valid windows installer update package...

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Unable to export test cases into HP ALM 12 from Excel 2010

Hi, Recenly our Qulaity Center product has been upgraded to Hp ALm12 from HP ALM 115.2. For the same HP ALM 12 version, we have downloaded the appropriate HP MS Excel Addin frm HP ALM Add-ins page and...

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Migrate QC 10 users assigned projects to ALM 11.5 post QC Siteadmin upgrade

Hi, We are currently upgrading QC 10 to ALM 11.52. We will be bringing up the 11.52 site and upgrading the current version of qcsiteadmin db during the installation process. We will be migrating...

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How to Differentiate IT Projects and Non IT Projects under ALM

Hello  We have users using ALM 11.0 Patch 17 . We have several projects and domains in our environment.  One of our SME wants to divide all the projects as IT and Non IT projects. Should i create a...

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How to refresh the Release using workflow script.

Hi, With a workflow i am updating a field in the release. And then using .post command, to post the changes. But after that  i have to refresh it and the updated value should display automatically on...

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Failed to Restore Project

We are trying to restore and upgrade a QC10 project into QC11.52 and are getting a simple error dialog-box that just says: "Failed to restore project"We checked the DBID.XML to make sure it is...

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QC ALM 11.52 Patch 1 Defects Automail Issue.

Hi,   We have a strange issue happening with the Automail function in our organization. The Automail function works for some projects but not for others with no obvious pattern as to why. We have...

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Defects linking to Test case directly and not to the Test step in Quality...

Hi All, In Test lab window, when run a test case and failed one of the test step and click on the defect, update the defect fields and submit. Again in the Test lab window, when test case is selected...

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