Hello everyone,
I'm fairly new to HP ALM and I appreciate if you could help me with the following. I have search on the forums for this and although there are many posts about the comments field, I didn't see any with the same issue below:
Two of my users had a defect open at the same time.
User A entered a comment at 8:00AM and save.
User B entered a comment at 8:05 AM and save.
What happened is that User B didn't have the comment field refreshed after User A entered the comment. So when user B entered his comment, the comment from User A was cleared out.
I can see the comments on the DEFECT HISTORY and it has USER A comment, and after USER B comment with the new value deleting was USER A did.
Anyone having same problem? Any fix to this?
Thank you