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Issues in QC 10.0 after installing on Windows Server 2008 R2 Enterprise (64-bit)

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Hi,

I just installed Quality Center 10.0 on Windows Server 2008 R2 Enterprise (64-bit) addition. First I installed QC 10.0, then I installed Patch 31 for QC 10.0. But I observed that before installing the patch, I was able to load the main page of QC resides on the URL http://localhost:8080/qcbin/ but after the installation of Monthly Patch 31 for Quality Center 10.0, the page is unable to download. Also, before installing the patch I was facing an issue when I clicked to logon to Quality Center that I was getting an error “CAPICOM.DLL is either not registered or properly installed”. In order to get rid of this issue, I thought to install Patch 31 for QC 10.0, of which I thought that there must be the fix of this issue.

 

But after installing, the main page is not downloading. I went to /JBOSS/bin folder and execute Run.bat at command prompt, after which I am getting the below mentioned exceptions.

 

Log extracted while executing Run.bat script in “C:\Program Files (x86)\HP\Quality Center\jboss\bin” Folder

 

09:22:42,367 INFO [testQueue] Bound to JNDI name: queue/testQueue

09:22:42,383 INFO [UILServerILService] JBossMQ UIL service available at : /0.0.

0.0:8093

09:22:42,476 INFO [DLQ] Bound to JNDI name: queue/DLQ

09:22:42,913 INFO [ConnectionFactoryBindingService] Bound connection factory fo

r resource adapter for ConnectionManager 'jboss.jca:service=ConnectionFactoryBin

ding,name=JmsXA to JNDI name 'java:JmsXA'

09:22:44,473 ERROR [Tomcat5] Problem in init

java.io.FileNotFoundException: C:\Program Files (x86)\HP\Quality Center\jboss\se

rver\default\tmp\deploy\tmp3713320qcbin-exp.war\Apps\ClientLogs.exe (Access is d

enied)

       at java.io.FileOutputStream.open(Native Method)

     at java.io.FileOutputStream.<init>(FileOutputStream.java:179)

       at java.io.FileOutputStream.<init>(FileOutputStream.java:131)

       at org.jboss.util.file.JarUtils.unjar(JarUtils.java:283)

       at org.jboss.web.AbstractWebContainer.init(AbstractWebContainer.java:296

 

 

Please have a look on the issue and I would be extremely grateful for any idea or workaround available. Thank you.

Regards,

Furqan Ullah


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