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HP ALM Synchronizer Client: Requirements synchronization failed to JIRA regarding HP ALM folder

April 18, 2017, 5:41 am
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I want to synchonize from HP ALM QC 12.5 to JIRA. I installed the HP tool "HP ALM Synchronizer Client 12.53.0".

I create a new Link from HP ALM (Entity Name: Requirement) to JIRA (Epic as Requirement).
I did the suptype mapping between "Functional Requirements - Epic"
I use an HP-ALM filter "A" to synchronize specific requirements with an specific value for a field named "required for".

I added one "functional requirement" in a HP-ALM folder (ReqID 752).
In HP-ALM, the filter "A" shows the requirement, and also the folder with an special icon (prohibition sign with filter icon). For me, it looks like that the folder is not filtered, but visible to show, where are the filtered items are located.

If I run the synchronization, it failed:
First error is, the folder is consider by the HP ALM Synchronizer Client and following error text is reported in the log file: Execution log file

04/18/2017,12:34:10,055 INFO (Create.From1To2.Source-FOLDER__752) : Input values: {Description = <empty string> Name = [PLAYGROUND]}  
04/18/2017,12:34:10,070 ERROR (Create.From1To2.Source-FOLDER__752) Create: threw an exception,skipping this entity and moving to the next, exception:The 'All issues' synchronization mode does not support issue in folder creation facility

I don't understand, why "All isues" synchronization mode is set, because, the entity is set as "Epic as requirement" ?
I don't understand, why the folder is consider, because it is not inside of the filter?
I know, that inside of the manual is a note regarding the folders: "Folders are automatically mapped if they contain a requirement type that is mapped. They cannot be configured. ".

Synchronization run continous also with this second error. HP-ALM Requirement (Req-ID 2809) is mapped correct, but it failes at the end also with following failure:Execution log file

04/18/2017,12:34:10,305 ERROR (Update.From1To2.Source-2809) Update parents: threw an exception,skipping this entity and moving to the next, exception:server.Execution.UNKNOWN_PARENT : The parent (id FOLDER__752) of the entity being synchronized is not mapped, or the hierarchical relationship is invalid. 

In the subtype mapping, I cannot find the folder parents. I also cannot find any options, do disable the parent field.

How can be synchronizised the HP-ALM Requirements without consider of the folder structure?

To set an alternate root folder is also no option, because we use the folders to get a structure for the requirements.

In Jira, there are no folders available and we don't want to use there folders.

Alternative: What is expected by HP ALM Synchronizer Client from JIRA, to pass the create.form for a folder?

 

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HP ALM Synchronizer :Unhandled exception in Incremental sync

April 19, 2017, 3:06 am
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Hi ,

I am trying to sync the ALM and Jira Defects , i created a link for sync of defect between two but when i am trying to run the incremental sync the execution fails with a unhandeled exception:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.FormatException: String was not recognized as a valid DateTime.
at System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
at System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
at System.Windows.Forms.Control.Invoke(Delegate method)
at Mercury.QC.GossipClient.App.MainForm.execLogic_OperationCompleted(IBaseLogic sender, CommandCompletedEventArgs e)
at Mercury.QC.GossipClient.Logic.OperationCompletedEventHandler.Invoke(IBaseLogic sender, CommandCompletedEventArgs e)
at Mercury.QC.GossipClient.Logic.ExecLinkLogic.ProgressCommandCompleted(IBaseCommand sender, CommandCompletedEventArgs e)
at Mercury.QC.GossipClient.Logic.Commands.AbsCommand.OnCompletedCommand(Object o)

Can anyone help me with this issue?

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Is it possible to copy the Memo Field value from one module to another module ?

April 19, 2017, 4:13 am
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Hello Good All, 

Can any one clarify - in ALM whether Memo field can be copied from one Module to another Module 

I wanted  to copy the Expected Result (Memo Field)  from Manual Runner screen to Test Instance Details user defined Memo field . In Manual runner the  value comes from the TestPlan expected result  . 

If is that possible please share  the script . 

Thanks 

Arjun.

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Failed Initializing plugin PC project extension plugin

April 19, 2017, 6:31 am
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HPALM suddenly stopped working due to this error. I get this error after entering user ID and password. Please note that my credentials are working well on other machines. Attached is the screenshot of the error. Please help me fixing the same ASAP. The SIT will start soon and I need this to be working and operational

 

Regards

Kirti Gadre

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How to set the default value of a list field?

April 19, 2017, 7:26 am
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I am trying to set the default value of a list field when I create a new "Requirement" record (e.g Rec1, Rec2, ect.).

I can't find any code samples to guide me through the process.

* The following code works for Non-List Fields

For non list fields, I can set the value using the following sub routine, which works as expected.

- Call WG_SetReqFieldDefaultApp "RQ_REQ_PRODUCT", True, True, 0, 4, "EBS 12.1"

- Code Sub

WG_SetDefaultReqFieldApp(FieldName, Vis, Req, PNo, VOrder, pDefault)

On Error Resume Next

With Req_Fields(FieldName) .IsVisible = Vis

.IsRequired = Req .PageNo = PNo

.ViewOrder = VOrder

.value = pDefault

End With

On Error GoTo 0

End Sub

Does anyone have a working example on how to do the set the default value of a list field?

Thanks, Hyman

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Quality Centre -->Management-->Releases (drop down menu disabled)

April 19, 2017, 5:20 am
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Good day,

I have created a new project and assigned users to it.

All the users to this project cannot access the Management-->Releases drop down menu as it is disabled (greyed out)  This resulting in the user being unable to create (i) New Release Folder (ii) New Release (iii) New Cycle

 

Could you please indicate where I need to reset this?

I am still searching the web for possible solutions but hope that someone has come across this issue before that could assist me.

 

Many Thanks,

Kind Regards

 

Gregory Smith

 

 

 

 

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HP ALM - FAILED TO TEST CONNECTION

April 19, 2017, 11:09 am
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We were unable to access one of the project and on further investigation we identified that the password of project was expired ( at DB level ) and then we reset and unlocked the project.

 Even after doing this still it's failing to connect to project.

Any thing I missed here which I was suppose to do !!!!

Thanks in advance

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HP ALM on MAC

April 19, 2017, 1:47 pm
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We have HP ALM 12.20. Is there any way to access the ALM on MAC. We've ruled out the web version option as our project are version control enabled

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Creation of email alias in HP ALM

April 19, 2017, 2:23 pm
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Hi -

I would like to create a new 'Email Alias" in HP ALM for which i can set the alert rules (basically for defects & requirement changes). Where as i would like to understand is it something that can be achieved through ALM itself as my project is synced with LDAP for user authentication. If so, what are the steps to be followed to create a seperate email alias group. thanks in advance for your help!

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Linkage of requirements with test cases

April 19, 2017, 11:06 pm
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Hi,

Is there any utility/API/Script to link test cases to requirements in bulk? Using requirement tab, its very difficult to link test cases one by one manually if I have huge number of test cases. My ALM verion is 11.52.

Please let me know if any solution is available.

Thanks,

Mayank

 

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ALM BV report - Excel is not loading

April 18, 2017, 8:57 am
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Hi: While trying to create a ALM BV report, when I click on New Excel menu, Excel is freeze and close, any help would be greately appreciated.

I have: 

Uninstalled Excel-Inn

Restarted System

 

 

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Getting "A generic error occurred in GDI+" error

April 20, 2017, 3:30 am
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User was getting "A generic error occurred in GDI+" error, when he opens Defects tab.

As suggested in many other posts, I recreated the user's QC profile to fix this issue and after re-creation, user logged IN  into the particular project, he was able to see the defects. But when he clicked on the Defect for more details, again he got the same "A generic error occurred in GDI+" error message.

Can anyone help me in this issue?

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Test Runs

April 20, 2017, 3:51 am
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Hi

I have just started the trial for the Quality Center Enterprise.

I have completed the Design Steps and now need to know how to proceed...

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HP ALM 12.50 Installation - HP ALM Service issue - Unable to setup with Local Admin profile

April 12, 2017, 1:04 am
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I am unable to finish HP ALM 12.50 installation at "HP ALM Service" screen with a strange but consistent error message. Please assist me. Further details provided below.

OS: Microsoft Server 2008 R2

Database: SQL Server 2012

Local Adminstrative profile: SQLAdmin 

 #1. The SQL Server 2012 is setup properly and instanticated as MSSQLSERVER12. User SQLAdmin is able to connect to this instance without any issues.

#2. User SQLAdmin is having administrative previleges on this database.

#3. User SQLAdmin is in Adminstratives Group in this machine

#4. The ALM Installation is started by user SQLAdmin (currently logged in)

#5. On the HP ALM Service page, the same Admin profile SQLAdmin (used for Database connection over Windows Authentication) is supplied for ALM service setup

#6. Upon hitting NEXT button, the Annoying error message is not going away with various combinations (MachineTag\SQLAdmin, .\SQLAdmin etc.,)

Note (s):

1. The DOMAIN left blank purpose fully since this is a Virtualbox machine and working as a a standalone without part of a Domain.

2. The strange thing is, IMPORTANT message says the fields can be left blank so that it can start service with local profile (which is SQLAdmin of course), but even then the error message don't go away.

3. I tried starting the ALM setup with "Run As Administrator". 

4. I tried going "Previous" several times but the error message reappears whatever I supply. I even tryed Cancelling the installation, Restarting machine several times.

 I know at the verge of finding the solution the mistake would very minor or silly. But I am waiting sleep lessly.

 

Thanks all for reading my First and crazy post!!

 

 

 

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Calculating DPMO or Sigma Level with QC

April 20, 2017, 11:09 am
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Is there a way for QC to use the testing and defects data to automatically produce a DPMO or Sigma level?

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Read Clipboard Data from Workflow

April 20, 2017, 11:46 am
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Hello,

I need to read the clipboard data from Test Plan module.

I tried the below workflow code got from our HP forums.

' Get clipboard text
Set objHTML = CreateObject("htmlfile")
Clipboardtext = objHTML.ParentWindow.ClipboardData.GetData("text")
Set objHTML = Nothing
Msgbox "Clipboardtext : " & Clipboardtext

But the msgbox returns empty string.

I am using HPALM 11.52  Patch 6

Can some one tell me why the clipboard data is empty?

Regards,

Kamal

 

 

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Could not able to export a Large size of Project in HP ALM

April 21, 2017, 12:38 am
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When I'm exporting a large size of Project in HP ALM, I've encountered this error message "Server has been disconnected while performing ExportProject action". Can you please give me a suggestion on how to export a large size of project? Because I've tried the steps below but I've still encountered the same error message.

The QCP export process has almost no logic in it, simply a set of instrcutions.
1). Deactivate source project
2). rename the file repository  (say from SOURCE to SOURCE_X)
3). Create a new folder with the original name (ex SOURCE)
4). Create an empty subfolder called ProjRep
5). Copy the dbid,xml file to the new source folder
6). Export the project to QCP.  It will only move the database/schema tables into the QCP

(which is really just a zip file) the xml file and the emty folder.  Even a large and old project

should fall below 2gb (300MB is the largest I've seen)
7) .on the destination system, import the qcp, leave the project deactivated
8). copy the ProjRep from SOURCE_X to the destination project
9). delete the empty source folder on the original server, rename SOURCE_X back to the original name, and reactivate the original project
10). Run repair on new destination project.  Activate.

Advance Thanks!

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OLE Error 80040A43 when saving a new component in BPT module

April 21, 2017, 12:42 pm
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Hello,

I am encountering issues while creating components in the BPT module.When creating a new component and then trying to save it, I get a message "Entity XXX is not checked out by ProfileName XXXX".

For the components "checked out" under my profile, when I try to check-in them, I am not able. Though I have checked them out with my profile, I get the message that the entity (s) are not checked out under my profile.

FYI: I referred the following post:

https://community.hpe.com/t5/Quality-Center-ALM-Practitioners/OLE-error-80040A43-when-attempting-to-modify-an-existing/td-p/6813473

From the above blog, I followed steps (1 and 2) listed in the last response. I have listed the steps below:

1.Back up project;

2.Run the VC_Alignment Tool provided before, this will fix any mismatch created when you reproduced the issue. Refer https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/KM01810473

3.Stop ALM serverUpdate the SF_IS_UNDER_VCS to ‘Y’ value, you can create your own query, below is an example: UPDATE [SYSTEM_FIELD] SET [SF_IS_UNDER_VCS] = 'Y' WHERE [SF_TABLE_NAME] = 'REQ' AND [SF_COLUMN_NAME] = 'REQ_VC_STATUS'

4.Start ALM server.**Note: Please create a backup of project database (ask to your DBA) and repository before to run the query.

With reference to Step (2), I ran the "VC_Alignment Tool" utility and it finished successfully. However, I still encounter the same error.

 In addition, I did not clearly understand steps (3) and (4). So it will be great if someone can clarify.

Attached screenshot lists 2 observations. 

Please help and let me know how can I resolve this issue. Thanks!

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Generate Attachment at a new Defect

April 24, 2017, 2:35 am
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Hi,
I would like to generate an attachment at a new Defect.
I case of creating a new Defect, i have no BUG_ID, so I can't attach the File.
How can I attach a file?

The following statement have I found, but it only works, when the Defect was created:

      Dim attachFact
      Dim theAttachment
      Dim tdc 'TDConnection object
      Dim bItem

      Set tdc = TDConnection
      Set bFact = tdc.BugFactory
      Set bItem = bFact.Item(Bug_Fields.Field("BG_BUG_ID").Value)
      Set attachFact = bItem.Attachments
      Set theAttachment = attachFact.AddItem(Null)
      theAttachment.FileName = "<Path + File>"
      theAttachment.Type = 1
      theAttachment.Description = "<File Description"
      theAttachment.Post

If there is anny one, who should help?

Thanx

Joost

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set default view for all users in HP ALM defects module

April 24, 2017, 4:36 am
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Hi All, for the above issue I had done the below 

Arrange the grid view the way you want it, save it as a public favorite called for example DefaultBugView.

Then add this code to CanLogin:

Set cs = TDConnection.CommonSettings
Set us = TDConnection.UserSettings
cs.Open "BugViews"
us.Open "BugViews"
us.Value("__default__") = cs.Value("DefaultBugView")
cs.Close
us.Post
us.Close
Set us = Nothing
Set cs = Nothing

 

also 

delete from COMMON_SETTINGS where CSET_CATEGORY = 'BugViews' AND CSET_NAME = '__default__'

 

but still the view doesnt change, I am using ALM 12.10 version 

 

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