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Run-time error '424': Object required".

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Hi Folks,

 

I am getting this error message when executing any script in QC. 

 

Run-time error '424': Object required".

 

Is there any reason and solution for this error message.

 

Thank you for your help.


Intermittent Error to Create a BUG: I cant fill some bug fields sometimes

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The error is totally intermittent.

Some times, some fields cannot be filled.

The field that gets more time errors is Assigned To, but it happens to all fields. And just some times. 

When I get the error, I close HPQC and all internet explorer browsers, open again, and it´s working fine again.

 

Please, can anyone help me on this?

Project Report Document Template Bug or User Error?

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Get the factuals out of the way.

 

  • QC Version - 11.5
  • Module - Analysis View
  • Project Report - New

 

It does not appear that QC is saving my choices in templates, I'm at a loss.

 

I'm trying to customize a report template and I've saved and updated in the Project Reports templates in the customization area, (see attachment).  I then select it as the Project Template (see attachment) that I want to use when generating my report.

 

However, when I preview or generate the report the template I chose is not what is returning, (see attachment).

 

I'm not sure how it is still returning the old template format as I even deleted that one.  Is this a bug or am I missing something?

 

Any help is much appreciated.

Formatting Lost during Excel Upload

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QC Version: 10.00

Excel Version: Excel2007

 

I am trying to upload the Test Cases from Excel to Quality Center. We have a lot of Formatting to be maintained during our Test Design. Bolds, Italics, Colors & Underlines.

While uploading the test case all of this formatting is lost. We cannot redo all formatting after uploading and going into each test case. That's a lot of work.

 

Can you please let me know if there is a way to upload test cases from Excel to QC without losing the formatting.
..

Site admin and users of a project are locked

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Hi

 

Need urgent help.

 

We're using QC 9.0. After upgrading to Patch 26,

         - all the users of a project

          - and SiteAdmin user (only one user)

 

got locked and could not login.

 

please let us know if anyone could help.

 

I need to know

          1) How can I unlock the QC users of a project ( we knew the password)

           2) How can I unlock the SiteAdmin user.

 

We tried putting a blank password (NULL) at DB level, but even after doing that, we could not login with blank password into SiteAdmin.

 

please advice

 

thanks!

 

QC/ALM and accessing Test Instance Step Values with QTP

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Hi,

 

 

I would think this is a pretty logical thing to do if you are using QC and QTP but in all my searching I cannot find an example of someone doing it.

 

We have an Integration Test Instance and run, that has test values in the run_steps that we want to use in QTP to run scripts with.  My team and I unfortunately are not sure the linking reference between the Test Instance and where it appears either the Test Plan Module or the Manual Runner are getting the Steps from.  How do we make this link?

 

We can find the path to the test instance, but need to connect the Test ID and the linked run steps that have the value.  I don't need all the code, just help with connecting the final steps.

 

I can make the connection to the TC_TEST_INSTANCE but how do I add the correlation to the TS_NAME and then the connected steps in that run?

Test Instance.png

 

I need certain values from here:

 

Test Run.png

How to get properties of CustomizationRBTQuestion object via CustomizationRBT object

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Hi I need to get properties of CustomizationRBTQuestion object. I am using below VBScript code

 

Set tdc = QCUtil.QCConnection

Set objCustomization = tdc.Customization

Set qcRBT = objCustomization.RBT

 

now based on the comments under CustomizationRBTQuestion object, which says "Get a CustomizationRBTQuestion object from methods and properties of the CustomizationRBT Object." I am using the below code without any success

 

Set RBTQues = qcRBT.CustomizationRBTQuestion  

and I tried  Set RBTQues = objCustomization.CustomizationRBTQuestion  as well

 

 

Please let me know how to get properties of CustomizationRBTQuestion object.

 

Any kind of guidance would be appreciated.

how to access properties of "ISupportRBTAssessment" interface ???

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Hi I am trying to access properties of ISupportRBTAssessment2

 

in the ALM ref guide under that interface it has -

 

Description

Represents Risk-based Quality Management assessment capabilities for the Req coclass. 
 
So I connected to REQFActory and then tried to connect to ISupportRBTAssessment2 without any sucess.
 
If anyone can help find a way to access properties of ISupportRBTAssessment2 I would be very greatful.

 

 


How sort a column in Test Lab Execution Grid?

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Hi,

 

I need to sort the column in Test Lab execution grid. I have a column, priority(Custom field) that carries from Test Plan and I need to sort this column. Based on the top priorities I need to execute the test cases accordingly.

 

Is there a way to sort by the user so that the user can see the highest value priorities on the top so that he can proceed with the execution?

 

Any help is really appreciated..

 

 

Thanks!

: HP Asset Upgrade Tool and troubleshooting it

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Dear customer ,

When your organization uses QC/ALM to store QTP/UFT scripts , and if there is a need to upgrade your QTP version to next version , sometimes it might need you to upgrade all the tests and assets related to QTP.


As there will be large number of tests and assets involved , manually upgrading them is not an easy option.


So there is HP Asset Upgrade tool available to help in upgrading the Tests and Assets stored in QC/ALM.


This automatically upgrades all the QTP tests and Assets stored in QC/ALM from current QTP version to next version.

 

More information about what is Asset upgrade tool , where to download it , what are the limitations of it can be found in KB article : 

http://support.openview.hp.com/selfsolve/document/KM896902

 
 

Few points to remember here is that :

1 ) The QC version has to be same. You can't upgrade assets stored in QC 10.0 to QC 11.0.

The upgrade is only when QTP version changes.

2 ) In case there is a QC version change along with QTP version , first the QC project has to be upgraded to the new version by the usual project upgrade process. Later the tool can be used to upgrade accordingly to the new QTP version.

 

Troubleshooting tips :

1 ) Run the Asset upgrade tool minumum thrice. I have seen in my experience that running the tool again resolves issues which occured during 1st run.

2 ) In case upgrade fails , check the Report and see if the error points to some files.

In such cases , check if the files exist in repository and if there is a corresponding entry in Database as well.

If the file is missing , we need to analyze what was the file and proceed further accordingly.

 

You can log a support case in such cases . Provide the QC version , QTP version , Asset upgrade tool version , Asset upgrade report. Make sure you have run the rool atleast thrice before going ahead with logging the case.

 

Regards,

HP support

: HP ALM 11.52 tools integration matrix

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Dear customers ,

 

Please find attached the Integration matrix of ALM 11.52 Tools.

 

It gives the compatibility of ALM 11.52 with other products ( version and patch details included ).

 

Review the 'comments' column in the file carefully to see which patch level is needed for integrating a particular product with ALM 11.52.

 

 

Regards,

HP support

ServiceOut.txt is 96GB, what is this file and can we delete it?

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Hello!

 

We have a ServiceOut.txt file that is 96Gb, on our QC server in folder,

Program Files\HP\Quality Center\jboss\server\default\log

 

What is this file?

Can we delete it?

Or clear its contents to reduce its size?

 

: How to change Heap memory in JBOSS ?

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Dear customers ,

 

If you are using JBOSS in your QC/ALM environment , after the installation of JBOSS, it is sometimes necessary to change the heap memory used by it.

This is usually done when there is an increase in the number of active projects in QC/ALM or an increase in the number of concurrent user sessions.

 

Below KB article will provide the steps for changing the heap size in both Windows and Unix environment :

http://support.openview.hp.com/selfsolve/document/KM194705

 

Regards,

HP support

HP QC10 on Windows 7/IE9 .dll issues

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We are experiencing a few issues with QC 10 in our organisation.

 

We have managed to install it fine by giving users Admin access on a temporary basis and letting them know to launch QC as Admin the first time to get it to install correctly.

 

Afterwards, I grant users full control to the QC folder so that it can be opened with no .dll errors.

 

This seems to work ok, But isnt perfect as I occasionally have to reinstall it, Although I believe this is down to me loading it on behalf of the user rather than getting them to do it with admin rights as above ( And i havent had an calls back yet since getting them to do it themselves)

 

I guess its putting folders in their own user area/registry?

 

Anyway, The only real issue we are facing now is that for some reason,  QC is keeping some of the .dlls open even when the windows you previous were using QC in has been closed.

 

This means that if a user wants to go back in, They have to close all their tabs in ie and kill of some lingering processes before they can launch QC again.

Which is obviously not ideal.The Dll's that seem to be in use are (Based upon the error we get)

QTGRID.dll

And

ARGSeditor.dll

 

We are on Windows 7 VM's (Each user has their own) 32bit.

Folder redirection is enabled

We are using IE9 and our Qc version/patch number is 10 patch 29

 

 

Anyone had this issue before?

Method Item of Object IfactoryList failed

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Hello All,

 

Scenario: To pull the test case information with the help of test ID from test plan and update the Type field of that test case.

 

I am facing "Method Item of Object IfactoryList failed"  when trying to extract filtered data from test plan. PFB the VBA code

 

Set TestFact= TestTree.TestFactory

Set TestFilter=TestFact.Filter

TestFilter.Filter("TS_TEST_ID")=testID  ' here I am trying to get the details of the test case by entering its test ID.

 

Set TestList = TestFiler.NewList

Set Test = TestList.Item(1).  'Error is thrown after this step.

 

I have even tried in the following ways.

 

Set TestList = TestFiler.NewList(TestFilter.Text)

Set Test = TestList.Item(1).  'Error is thrown after this step.


and

For each test In  TestList

 

..

 

Next

 

In case of For Each Next, conrol didnot enter the loop.

 

 

Kindly help me in this.

 

 

I am using QC 11  ALM Patch level 07.

 

Thanks,

Tejo.

 

 

 


PBM in installation of QC 11.5

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Hi

 

Plz help me in over come of error while install the qc 11.5

 

 

i am getting a msg as ' .lastmodified file'  is missing in java lib

PBM in installation of QC 11.5

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Hi

 

Plz help me in over come of error while install the qc 11.5

 

 

i am getting a msg as ' .lastmodified file'  is missing in java lib

How to pass QTP result file path(.xml) as input parameter to QTP result viewer.exe?

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I would like to open QTP result file using comand line statement.

 

For example to open an URL in IE we use "iexplore.exe www.google.com" command line statement.

 

Similarly I need command line statement to open "C:\Results\Report\Results.xml" result file using command like..


 

For exmaple... "C:\Program Files (x86)\HP\Run Results Viewer\bin\reportviewer.exe" -f "C:\Results\Report\Results.xml"

 

Please provide me the command line statement to open QTP result file...

Unable to export Test Steps

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Hi everyone, I am trying to export all my tests including the "No Runs" along with the Test Steps.  My original script worked fine but everything went haywire once I tried to get the Test Steps as well.  I think the problem might be around line 15, I just can't figure it out.   Maybe I've been looking at it for too long. 

 

SELECT
CYCLE.CY_CYCLE AS "Test Set Name",
TS_NAME AS "Test Case Name",
DESSTEPS.DS_DESCRIPTION AS "Step Desc.",
TS_USER_01 AS "Role Area",
TS_USER_02 AS "Role Name",
TEST.TS_USER_10 AS "Test Priority",
TS_USER_TEMPLATE_03 AS "Negative Test"


FROM CYCL_FOLD
INNER JOIN CYCLE
ON CYCL_FOLD.CF_ITEM_ID=CYCLE.CY_FOLDER_ID
INNER JOIN TESTCYCL
ON TESTCYCL.TC_CYCLE_ID = CYCLE.CY_CYCLE_ID
INNER JOIN DESSTEPS
ON TESTCYCL.TC_CYCLE_ID = DSSTEPS.STEPS_ID
LEFT OUTER JOIN RUN
ON TESTCYCL.TC_TESTCYCL_ID = RUN.RN_TESTCYCL_ID and (RUN.rn_run_id IN (SELECT max(RUN.rn_run_id) FROM RUN GROUP BY RUN.rn_testcycl_id))
LEFT OUTER JOIN TEST ON TS_TEST_ID = TC_TEST_ID
LEFT OUTER JOIN ALL_LISTS
ON TEST.TS_SUBJECT = ALL_LISTS.AL_ITEM_ID
LEFT OUTER JOIN RELEASE_CYCLES
ON TESTCYCL.TC_ASSIGN_RCYC=RELEASE_CYCLES.RCYC_ID
WHERE CYCLE.CY_CYCLE = 'Test 001' /*This is used to only export a specific Folder. Can be commented out to export all folders*/
ORDER BY TS_NAME

How to get TestLab folder info in Script Editor

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Hi all,

 

I'm currently working on integrating QC with third party tool. And for this purpose I need to get info about selected folder in TestLab but I can't find a way to do it in ScriptEditor.

 

I could find a way to do it with TestSet though. I use TestSet_Fields object and read Fields from it as follows:

 

TestSet_Fields.Field("CY_CYCLE").Value

 

This line returns name of the selected TestSet. 

 

There are other objects available explicitly for folders such as: AnalysisItemFolder_Fields, DashboardFolder_Fields, LibraryFolder_Fields etc but there is no one for the TestSet folder. 

 

Do you have any ideas how to get TestSet folder's info?

 

 

Thanks,

Oleg.

 

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