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Need Help with Error: Failed to Get Project Customization...

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Hi all,

 

I need help resolving this issue.  One of my users can login to all his projects on his PC but a specific one.  However, when he tries to login to this specific project on another user's PC, he can get in with no issues.

 

We are running on version 10.0 at this time.  We also do not enable full text search on any of our projects in QC. 

 

This is the error he's getting.  Has anyone seen this before?

 

Thanks for your help!

=========================================================

 

Messages:
Failed to Get Project Customization Data;
Failed to retrieve the meta data of project 'com.mercury.td.tdserver.authentication.CTdSessionContext@135a4c2';

Stack Trace:
java.util.NoSuchElementExceptionat java.util.AbstractList$Itr.next(AbstractList.java:427)at com.mercury.td.tdserver.customization.ProjectMetaDataReader.processListsSetIsTemplate(ProjectMetaDataReader.java:716)at com.mercury.td.tdserver.customization.ProjectMetaDataReader.processListsFrecForOTA(ProjectMetaDataReader.java:665)at com.mercury.td.tdserver.customization.ProjectMetaDataReader.getListsData(ProjectMetaDataReader.java:129)at com.mercury.td.tdserver.customization.CProjectMetaDataLogic.getMetaData(CProjectMetaDataLogic.java:299) wrapped in com.mercury.optane.core.CTdException: Failed to retrieve the meta data of project 'com.mercury.td.tdserver.authentication.CTdSessionContext@135a4c2'at com.mercury.td.tdserver.customization.CProjectMetaDataLogic.getMetaData(CProjectMetaDataLogic.java:511)at com.mercury.td.tdserver.requests.GetProjectCustomizationData.execute(GetProjectCustomizationData.java:26)at com.mercury.optane.core.web.RequestsDispatcher.execute(RequestsDispatcher.java:91) wrapped in com.mercury.optane.core.CTdException: Failed to Get Project Customization Dataat com.mercury.optane.core.web.RequestsDispatcher.execute(RequestsDispatcher.java:98)at com.mercury.td.web.CAbsServlet.executeFunction(CAbsServlet.java:444)at com.mercury.td.web.CAbsServlet.processRequest(CAbsServlet.java:436)at com.mercury.td.web.CTdServlet.processRequest(CTdServlet.java:168)at com.mercury.td.web.CAbsServlet.doPost(CAbsServlet.java:332)at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)at com.hp.qc.core.utils.gzipfilter.GZIPFilter.doFilter(GZIPFilter.java:30)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:153)at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)at org.apache.catalina.valves.FastCommonAccessLogValve.invoke(FastCommonAccessLogValve.java:481)at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744)at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)at java.lang.Thread.run(Thread.java:595)


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