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Unable to Export the Test Runs details from the Grid view of Test Lab into excel 2010

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On Following the below steps

1.) Login to QC

2.) Go to Test Lab

3.) Select a particular cycle

4.) Select columns as "Configuration Test Id, Excution Status, Date, Tester, Name, Id, and a few more

5.) Export ->All

6.) Enter the name of the file

Error dispalyed "Could not export"

P.S: Details about version used

Installation Details: 
Product version 11.52.652
Patch level 8

 

 


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