Collect more detailed wrapper log data in ALM or AgM

In some cases it may be necessary to collect more detailed data in the ALM or AgM wrapper log.

This may be required for situations where ALM or AgM is not starting or there are suspicians where ALM or AgM start takes a very long time.

1) Open the file "wrapper.conf" for editing

For ALM, typically located in the path...
Windows: C:\ProgramData\HP\ALM\wrapper\wrapper.conf
Unix: /opt/hp/alm/wrapper

For AGM, typically located in the path...
Unix: /opt/hp/agm/wrapper

2) Find the string "wrapper.console.loglevel=INFO"
3) Change the value from "INFO" to "DEBUG"

4) Find the string "wrapper.logfile.loglevel=INFO"
5) Change the value from "INFO" to "DEBUG"

6) Find the string "wrapper.syslog.loglevel=NONE"
7) Change the value from "NONE" to "DEBUG"

8) Save the file

Then restart the ALM or AgM service/process to invoke the changes

Note: Because the "wrapper.log" file may become very large you may wish to delete the file as this is a running log where data is appended to the file.