Hi everyone,
We just faced an issue on sending an email notification starting from an alert.
In poor words, when sending an e-mail on two specific alerts the system says that the mail was scheduled for sending but on server logs an error appears only for two entities. Attached you can find the stack trace found on the server log.
We checked the entities that raises the exception and they are both RUN type, and one of them belongs to a test instance having two defects linked. Data table values are correctly mapped and we checked them for correspondence.
Does anybody faced this issue before?
Thank you and have a nice day,
Alberto