Recently , as per our Organization's decision, we are migrating the servers from Windows server 2003 to 2008.In this process, we are upgrading from QC 10 Patch 7 to QC11.52 Patch 4.
We have configured Mail server and Application server as per attached screenshots Mailserver.jpg , Applicationserver.jpg
Issue :
Mails are not sent.
Scenario 1 : In site administration --> Site configuration --> settings --> set mail protocol --> select the option SMTP server and provide the value "mail.xyz.net" --> click on test --? provide mail address in the mail TO and click on Send -- > Failed ot test send mail error is displayed
Attached err1.txt error message is found in the Sa logs
Scenario 2: In site configuration --> ADD_NEW_USERS_FROM_PROJECT is set to "Y", but when users are added/removed from the projects, mails are not sent to project administrators
Attached err2.txt error message is found in the Sa logs
Scenario 3: Mails are not sent to users from any of the modules of project specific GUI.