Some of our users are reporting sporadic issues with ALM attachments. There are times that same user is able to perform the following tasks without any problem. Following is the detailed description of the problem: (we are on ALM 11.00, windows 7 (64 bits) service pack 1
- When the user attempts to attach a document in defect module and clicks on “attach”, file browser freezes causing ALM to be unresponsive.
- In defect module, Defects, Export all or selected, the Export All Grid Data (window) freezes causing ALM to be unresponsive.