Hi All,
We recieved the below error message and there was an Outage in our ALM 11 Patch 10 environment.
Server on 'abcd-efg-ghi' has entered an unstable state, please contact your site administrator. status=MUTED, label=QC server is muted due to unrecoverable error, reason=Java heap space, StackTrace= java.lang.OutOfMemoryError: Java heap space at java.util.Arrays.copyOf(Arrays.java:2882) at java.lang.AbstractStringBuilder.expandCapacity(AbstractStringBuilder.java:100) at java.lang.AbstractStringBuilder.append(AbstractStringBuilder.java:403) at java.lang.StringBuffer.append(StringBuffer.java:253) at com.mercury.optane.core.frec.CFrecRecord.appendCFrecRecordToStringBuffer(CFrecRecord.java:680) at com.mercury.optane.core.frec.CFileRec.toString(CFileRec.java:563) at com.mercury.optane.core.frec.CFileRec.toString(CFileRec.java:553) at com.mercury.td.tdserver.api.logics.CStreamingLogic.getFilesList(CStreamingLogic.java:217) at com.mercury.td.tdserver.requests.ListRepositoryFiles.execute(ListRepositoryFiles.java:26) at com.mercury.optane.core.web.RequestsDispatcher.execute(RequestsDispatcher.java:90) at com.mercury.td.web.CAbsServlet.executeFunction(CAbsServlet.java:483) at com.mercury.td.web.CAbsServlet.processRequest(CAbsServlet.java:475) at com.mercury.td.web.CTdServlet.processRequest(CTdServlet.java:165) at com.mercury.td.web.CAbsServlet.doPost(CAbsServlet.java:349) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.hp.qc.core.utils.gzipfilter.GZIPFilter.doFilter(GZIPFilter.java:24) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.mercury.optane.core.state.ServerStatusFilter.doFilter(ServerStatusFilter.java:33) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:190) at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:92) at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEstablishmentValve.java:126)
How to check on how many users or major activities that were happening on ALM between two time intervals EX 6:00AM PST to 8:00AM PST?
Has any one seen this error before is there any KB or solution to fix this issue from repeating in the future.
Regards,
Srihari